I bought it for my mum as a Christmas gift. This scarf is made of 100% cashmere. It's fairly warm and cozy. My mum loved it so much. Thanks a lot!!!
I have not received my order yet. It took way too long. Until now, I have no idea where the good is. I only knew it arrives in Canada 2 weeks ago. What happen?
It was delayed by Canada post, anyway you got it finally. We are sorry for that. Hope you understand.
Yes, our scarves made of 100% cashmere from Inner Mongolia, in where produce 70%-80% cashmere in global market.
We have warehouse in France, UK US and Inner Mongolia, We will deliver according to your order address. Usually, you can receive your order within 10-15 working days.
Our price cover all tax and shipping cost for your order, so don't worry about it. If you meet any tax issues, just let us know, we will help you.
We give you 60 days to take your Dr.Muxue purchases for a trial run, confidently knowing you can return items for any reason within those 60 days. To start a return, you can contact us at firstname.lastname@example.org. We’ll send you a return shipping label, as well as instructions on how and where to send your package.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.